Your chatbot overuses generic responses like I don t know How can its engagement level be enhanced

Question

Can i know if Your chatbot overuses generic responses like "I don't know." How can its engagement level be enhanced?

Answer 1

To enhance chatbot engagement and reduce generic responses, integrate retrieval-augmented generation (RAG), fine-tune with diverse conversational datasets, and implement fallback strategies with context-aware rephrasing.

Here is the code snippet you can refer to:

In the above, we are using the following key points:

• Conversational Model: Uses a transformer-based text generation model (Mistral-7B-Instruct).
• Fallback Responses: Predefined context-aware responses prevent generic replies.
• Response Filtering: Checks for generic phrases and replaces them dynamically.
• Retrieval-Augmented Strategy: Enhances responses when the model lacks sufficient information.
• Engagement Tactics: Encourages user participation by prompting discussion.

Hence, by integrating retrieval-augmented fallback responses and filtering out generic phrases, the chatbot generates more engaging and context-aware conversations, improving user interaction quality.