My free trial google cloud account was upgraded to paid account and my credit balance is lost How can and I revert it back to free trial from paid account

0 votes
My free trial google cloud account was upgraded to paid account and my credit balance is lost. How can and I revert it back to free trial from paid account?
Feb 25, 2019 in GCP by Siva
 • 4,253 views
The best way will be to call the customer support of GCP. Generally they reimburse the money back.
commented Feb 25, 2019 by Priyaj
 • 58,020 points

1 answer to this question.

0 votes

This is probably because you would have exceeded the 12 month trial period. Despite having the credits, your account was upgraded and the credits were lost. 

You cannot revert back from an upgraded account to free-trial account.

You will probably need to create another GCP account to enable the free-tier for 12 month period.

answered Nov 19, 2019 by Sirajul
 • 59,230 points

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