How do I track late task escalations in Asana

Question

How can I track and escalate late tasks in Asana automatically? I want a way to surface overdue tasks to PMs or leads without manually checking each one.

Answer 1

Tracking overdue work and creating escalation paths in Asana enables project managers to manage delays more proactively. Asana's rules engine, when combined with custom fields and reports, offers a dependable late-task monitoring workflow.

• Add a custom field for escalation status. Make a field called "Escalation Needed?" with options like "Yes/No" or priority levels. This allows you to highlight overdue jobs that require attention.
• Set up a rule in Asana's rules menu that states, "If the due date is past and the task is incomplete, then set the escalation field to 'Yes.'"
• Assign to a Team Lead Automatically - When escalation occurs, use another rule to automatically reassign escalated work to a supervisor or project manager.
• Create a saved search report. To create a report, filter tasks by "Escalation Needed = Yes." Pin it to your project's dashboard for real-time escalation monitoring.
• Send Slack/Email Notifications - Use Asana's integrations with Slack or email to notify stakeholders when tasks are overdue or escalated.

This strategy reduces slippage by triggering timely actions and informing team leaders before delays worsen.