Here's how it can be achieved in an organization with clear contracts or expectations in place to ensure that contractors meet required benchmarks while being aligned with project expectations and timelines:
- Clear Contract and Expectations: First, Clear, detailed contracts with specific deliverables, timelines, and benchmarks. Contractors understand project goals, quality standards, and expectations from day one.
- Regular Communication: Make sure to Set regular check-ins and progress meetings to monitor the contractors' progress. This ensures any issues can be addressed early and keeps everyone aligned.
- Break down the project into smaller, measurable milestones and deliverables to help both parties track progress toward each milestone, making sure the contractor is performing to the benchmark for each phase.
- Provide access to resources and support for the contractors, be it access to key stakeholders or information that could aid in successful delivery.
- Quality Control and Monitoring: A quality check system must be in place at different stages to ensure the work is of the required standards before proceeding. This reduces the chances of delays or rework.
- Incentivize Performance: Payments or bonuses can be linked to the meeting of milestones or high-quality outputs. This would motivate the contractor to stay on track.
- Be flexible but firm: When unexpected issues come up, work with the contractor to find solutions, but stay firm on the critical requirements and timelines to keep the project moving forward.
