Dealing with a project sponsor who frequently shifts objectives requires clear communication and structured processes. Here's a simplified approach:
- Understand Their Reasons
- Discuss why the objectives are changing and identify the real priorities.
- Document Objectives
- Clearly define and record the agreed objectives to create a reference point.
- Explain the Impact
- Highlight how changes affect the timeline, budget, and resources.
- Use a Change Process
- Introduce a process to evaluate and approve changes systematically.
- Set Boundaries
- Define what can change and what must remain stable to avoid disruptions.
- Communicate Regularly
- Provide updates to keep the sponsor informed and reduce unnecessary changes.