Effective management of team conflicts determines the success of any project. Here's how I do it:
1. Early Resolution of Conflicts:
I establish openness in communication and address conflicts arising as soon as possible so that they don't grow.
2. Understand every perspective:
I hear out every member involved and understand their perspectives so that everyone gets heard.
3. Promote Constructive Discussion:
I train the team to discuss their differences amicably with solutions in mind instead of accusing one another.
4. Cooperation Promoted:
I remind the group of common goals and encourage cooperation to find a win-win solution for the project.
5. Define Clear Roles and Expectations:
Role ambiguity is a leading cause of most conflicts. All members are made sure of their roles and accountabilities.