Question

I am closing my billing account on GCP but have unused credits. Will I be eligible for a refund?

Answer 1

If you cancel your billing account and have unused funds in your account, you might be eligible for a refund.

Keep in mind that Google doesn't offer refunds in these cases:

• You have money left over in your billing account from a promotional code.

• Your billing account isn't disabled.

• You have an outstanding balance. (If you're not sure whether this is the case, select a billing account and then click the Payment overview tab to see if there's an outstanding balance in your billing account.)

For accounts using Google Cloud Platform services, you can start the refund process by submitting a refund request through the Cloud Services Billing Requests form. In the Full Description section of the form, include the following information:

• The reason for the refund/cancellation of your account.

• The amount of the refund you're requesting.

• The date you cancelled your account or deleted your project.