Hi,
Try this, first delete all contents from temporary folder:
rm -rf /app/hadoop/tmp/
Make sure that dir has right owner and permission /app/hadoop/tmp/
bin$sudo chown hduser:hadoop -R /app/hadoop/tmp/
bin$sudo chmod 777 -R /app/hadoop/tmp/
Format the namenode:
bin$./hadoop namenode -format
Start all processes again:
bin$./start-all.sh