How to monitor track a chatbot on Amazon Lex

Question

So, once you have created a bot on Amazon Lex, is there a way to keep track of the bot. How will I know if the bot is still healthy or not?

Answer 1

You can track metrics for your bot on the ‘Monitoring’ dashboard in the Amazon Lex Console. Currently, you can track the number of missed utterances, request latency and traffic by channel for your bot. You can view list of utterances that were not recognized by your bot, aka 'missed utterances'. With these monitoring capabilities, you view how your users are interacting with the bot and make improvements over time.