In Salesforce, multitenant architecture refers to a deployment wherein one instance of the Salesforce platform and all its resources share one set of customers, or "tenants." Each tenant's data and configurations are private and safe, though they are on the same infrastructure.
This architecture provides key benefits:
Cost Efficiency: Resources are shared, reducing costs for each tenant.
Automatic Updates: Salesforce can update the platform for everyone at once, so users always have the latest features without managing upgrades.
Scalability: Multitenancy allows Salesforce to handle thousands of users efficiently, even as demand grows.
Data Security: Each tenant's data is isolated, ensuring privacy and security.
Customizability: Each tenant can customize their experience, like adding custom apps, without affecting others.